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Privacy Policy

This privacy policy is part of our terms of service. By using this website or our online store, you agree to be bound by this privacy policy and our terms of service.

Section A - Age Restriction for Access and Purchases
You must be at least 18 years old to access this website. If you are under 18 years old, you are not permitted to use this website for any reason. You must reach the legal age required by your state or province to purchase our products. It is your responsibility to determine if you have the legal capacity to make purchases of our products.

Section B - What Information We Collect and What We Do with It
When you purchase goods from our store, as part of the buying and selling process, we collect personal information you provide to us, such as your name, address, email address, and order history. We also use cookies, web beacons, or other tools for collecting information to facilitate a smoother experience using our store and website.

When you visit our website, certain information is automatically collected by the system. This may include the following information: the operating system (OS) running on your device, the Internet Protocol (IP) address (which can be used to determine your geographic location), the access time, browser type and language, and the websites visited before our website. We also collect information about how you use our website, including the elements you interact with, metadata and other details about these elements, change states, and other user actions.

Email Marketing: By providing us with your email address, you are giving us permission to send you emails about our store, new products, brands, and other updates. You have the opportunity to unsubscribe from these emails at any time by clicking the "unsubscribe" button included at the bottom of each email.

How We Use Your Information: In general, we use the collected information primarily to provide, maintain, protect, and improve our current website and products and to develop new products and brands. We use personal information collected through our website as described below and as stated in other parts of this policy:

Help you create and protect your account on our network;
Identify you as a user in our system;
Improve our products, website, and business operations;
Understand and enhance your experience using our website and products;
Provide and deliver the products and services you request;
Respond to your comments or questions and provide service-related support;
Send you related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;
Communicate with you about promotions, upcoming events, and news about products and services offered by us and selected partners, as well as for other marketing purposes;
Link or combine your information with other information we get from third parties to help understand your needs and provide you with better service; and
Protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.
Section C - Consent
How do you get my consent?
By providing us with personal information to complete a transaction, place an order, arrange for delivery, or return a purchased item, you consent to our collecting and using your information (your credit card information will be addressed in Section 4 below).

How do I withdraw my consent?
You can withdraw your consent for us to contact you by clicking the "unsubscribe" button. Please refer to the bottom of each email or send an email to: service@lemcoy.com

Section D – Disclosure
Without your consent, we will not share your personal information with third parties unless for the following:

Third-party service providers: Collaborating with third parties working on our behalf, provided they offer a level of privacy protection at least equivalent to what is required by this Privacy Policy.

Legal requests: Complying with the law or responding to legal requests and legal procedures (subject to notifying you through the address you provide us if we receive a legal request).

Rights and property protection: Protecting our rights and property, our agents, customers, and others, including enforcing agreements, policies, and terms included in this privacy policy or our terms of service.

Emergencies: In emergency situations, including protecting the personal safety of any person.

Company restructuring: For business transactions (or business transaction negotiations) involving the sale or transfer of all or part of our business or assets (such transactions may include, for example, any merger, financing, acquisition, divestiture, or dissolution transaction or process). In case of insolvency, bankruptcy, or bankruptcy administration, personal information may also be transferred as a business asset. If another company acquires our company, business, or assets, that company will also obtain and possess the personal information we collected and assume the rights and obligations regarding your personal information as described in this policy.

Section E – Payment Processing
Our store is built on an e-commerce software platform called shopline, allowing us to sell our products and provide services.

Payment: If you provide your credit card information during the payment process, we will send it to our PCI-DSS compliant payment gateway for processing using SSL encryption technology. Your credit card information is stored in recurring subscription orders and stored in My Account for a faster checkout experience.

All direct payment gateways adhere to the standards set by the PCI Security Standards Council, which is managed by Visa, MasterCard, American Express, and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Section F – Third-Party Services
Our policy does not cover any third-party services. To understand the privacy practices of these third parties, please read their privacy policies.

Links: When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.

Section G – Security
To protect your personal information, we take reasonable precautions and follow generally accepted industry practices to ensure it is not improperly lost, misused, accessed, disclosed, altered, or destroyed. Your personal information is password-protected—never share this password with anyone. We will never contact you asking for your password.

If you provide us with your credit card information, it is transmitted to our servers in a secure manner using Secure Socket Layer technology (SSL) with AES-256 encryption standard.

Section H – Age Consent
Using this website indicates that you have reached the legal age of majority in your state or province of residence, or you have reached the legal age of majority in your state or province and agree to the use of this website by any underage relatives.

Section I – Applicability of U.S. Law
This website is intended for users located in the United States. By sending us your personal information from outside the United States, you agree to the application of U.S. law and consent to the use and disclosure of your personal information in accordance with this Privacy Policy. It is your decision to access the website and purchase our products, and it is legal regardless of your location. You access the website and purchase our products at your own risk, and you are responsible for complying with all applicable laws, rules, regulations, and treaties.

Section J – Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time, so please check regularly. Changes and clarifications will take effect immediately upon being posted on the website. Visitors are encouraged to check this page for any changes to their privacy policy.

Detailed Wireless Policy
Data obtained from you regarding this SMS service may include your name, address, phone number, your provider's name, and the date, time, and content of your messages. In addition to notifying you of any charges, your provider's standard messaging rates apply to our confirmations and all subsequent SMS communications. All charges are billed and paid through your mobile service provider. We are not responsible for any delays in SMS reception, as delivery depends on your network operator's effective transmission. SMS message services are provided as-is. We may use personal information to provide you with requested services, including services that display customized content and advertisements. In addition to notifying you of any charges, your provider's standard messaging rates apply to our confirmations and all subsequent SMS communications. You can opt-out and delete your SMS information by sending "STOP," "END," or "QUIT" to the number from which you received the SMS. If you delete your SMS information from our database, we will no longer use it for secondary purposes, disclose it to third parties, or use it for sending promotional materials to you or by third parties. We may also use personal information for auditing, research, and analysis to operate and improve our technology and services. We may share aggregated information and non-personal information with third parties when we use third parties to assist us in processing your personal information, we require them to comply with our privacy policy and any other appropriate confidentiality and security measures. We may also share information with third parties in limited circumstances, including complying with legal processes, preventing fraud or imminent harm, and ensuring the security of our networks and services. You can delete your information from our database. If you delete your information from our database, we will no longer use it for secondary purposes, disclose it to third parties, or use it for sending promotional materials to you or by third parties. You can send your written request via email to lemcoy.com or delete your information by sending "STOP," "END," or "QUIT" to the number from which you received the SMS.

Questions and Contact Information
If you wish to: access, correct, amend, or delete any personal information we have about you (other than information automatically generated by your use of our website), register a complaint, or simply need more information, please contact our customer service team at service@lemcoy.com